by yongc04b6d9ca6d | Jan 9, 2026 | ภาษาไทย Thai, Campaigns, Hotel & Tourism Sector, Our Union Our Power, Sustainable Tourism
เพื่อเป็นการรื้อฟื้นกิจกรรมรณรงค์ในประเทศอินโดนีเซียที่เน้นในเรื่องสุขภาพและความปลอดภัยในการทำงานของคนทำงานโรงแรมโดยชูประเด็นจากตำแหน่งงานที่ดูแลทำความสะอาดห้องพัก (IUF Global Housekeeping Campaign)
ทางสหพันธ์แรงงานอิสระโรงแรมร้านอาหาร พลาซ่า อฟาร์ทเมนท์ จัดเลี้ยงและการท่องเที่ยวแห่งประเทศอินโดนีเซีย (FSPM) ได้จัดกิจกรรมทั้งที่เมืองยอกยาการ์ตาและเมืองลาบวนบาโจ เพื่อให้ประชาชนทั่วไปได้ตระหนักถึงความสำคัญของงานโรงแรมว่าเป็นงานหนักและเป็นงานที่มีคุณค่า
เมื่อวันที่ 21 – 22 พฤศจิกายนที่ผ่านมา ทางสหพันธ์ฯ FSPM ได้ทำกิจกรรมรณรงค์ครั้งแรกในเมืองยอกยาการ์ตา โดยจัดนิทรรศการที่มหาวิทยาลัยแห่งหนึ่งเพื่อให้ความรู้กับประชาชนเกี่ยวกับงานหนักและทักษะฝีมือที่แม่บ้านโรงแรมต้องทำในแต่ละวัน โดยคนที่เดินผ่านบูธจัดนิทรรศการ จะได้รับการเชื้อเชิญให้เข้าร่วมลองจัดเตียงด้วยตนเอง และมีการจับเวลาว่าสามารถจัดเตียงนอนเสร็จภายในเวลาเท่าไร ทั้งนักศึกษาและผู้สนใจชมนิทรรศการต่างบอกเป็นเสียงเดียวกันว่างานของแม่บ้านโรงแรมนั้นไม่ง่าย โดยเฉพาะอย่างยิ่งเมื่อต้องเร่งรีบทำให้เสร็จตามเป้าหรือโควต้าห้องพักที่ฝ่ายบริหารกำหนดลงมา
กิจกรรมให้ความรู้ความเข้าใจกับผู้สัญจร
ในเมืองลาบวนบาโจซึ่งเป็นแหล่งท่องเที่ยวสำคัญแห่งหนึ่งของประเทศอินโดนีเซีย สหพันธ์ฯ FSPM ทำกิจกรรมรณรงค์เมื่อวันที่ 22 พฤศจิกายน โดยจัดในรูปแบบจำลองการแข่งขันให้ผู้เข้าร่วมที่เป็นนักศึกษาในภาคการท่องเที่ยวและคนทำงานโรงแรมได้เข้าร่วม เพราะมองเห็นว่านักศึกษาก็คือแรงงานในอนาคตนั่นเอง ใจความสำคัญของกิจกรรมนี้คือการที่ธุรกิจตั้งเป้าห้องพักที่ต้องทำความสะอาดให้เสร็จสิ้นในแต่ละวันนั้นส่งผลด้านลบต่อสุขภาพและความปลอดภัยของแม่บ้านทำห้อง จากประสบการณ์ขององค์กรสมาชิกไอยูเอฟทั่วโลก แม่บ้านทำห้องที่ประสบการณ์สูงที่เข้าร่วมแข่งขัน อาจารย์ ต่างเห็นพ้องต้องกันว่าแม่บ้านทำห้องเป็นอาชีพที่สมควรได้รับการยกย่องและมีเกียรติศักดิ์ศรี ด้งนั้นเมื่อลาบวนบาโจเป็นจุดหมายปลายทางระดับซุปเปอร์พรีเมี่ยมสำหรับนักท่องเที่ยว สภาพการทำงานของคนทำงานในภาคการท่องเที่ยวย่อมต้องมีระดับซุปเปอร์พรีเมี่ยมไม่ต่างกัน
การจัดตั้งรวมตัวสำหรับคนทำงานโรงแรมในเมืองสำคัญทางการท่องเที่ยวย่อมก่อประโยชน์ให้กับทั้งชุมชนในพื้นที่ ตัวคนทำงานเอง และแขกผู้มาเยือน ห้องพักที่สะอาดและสะดวกปลอดภัยคือหัวใจสำคัญของธุรกิจการบริการ และแม่บ้านทำห้องคือผู้ที่มีบทบาทสำคัญในการมอบประสบการณ์ไร้ที่ติให้กับแขกผู้เข้าพัก
สหพันธ์ฯ FSPM เรียกร้องให้มีการปรับปรุงสภาพการทำงาน รวมทั้งสัญญาจ้างงานที่เป็นธรรม ไม่กดค่าจ้าง และยกเลิกการตั้งเป้าหรือลดเป้าในการทำงานลง หากเรายอมรับว่าอาชีพแม่บ้านทำห้องเป็นงานที่มีคุณค่า อุตสาหกรรมภาคบริการสามารถที่จะส่งเสริมการท่องเที่ยวที่ปลอดภัยและเป็นธรรมสำหรับทุกคนได้ดีขึ้น
by IUF Asia/Pacific | Dec 17, 2025 | Bahasa Indonesia, Campaigns, Hotel & Tourism Sector, Our Union Our Power, Sustainable Tourism
Dalam rangka menghidupkan kembali inisiatif Global Housekeeping Campaign IUF di Indonesia, Federasi Serikat Pekerja Mandiri (FSPM) menyelenggarakan serangkaian kegiatan di Yogyakarta dan Labuan Bajo untuk meningkatkan kesadaran akan pentingnya pekerjaan yang dilakukan oleh room attendant.
Pada 21–22 November, FSPM memperkenalkan kampanye ini untuk pertama kalinya di Yogyakarta. FSPM mengoordinasikan sebuah pameran gabungan di salah satu universitas untuk mengedukasi masyarakat umum tentang betapa berat dan terampilnya pekerjaan yang dilakukan oleh room attendant setiap hari. Selain berbagi informasi mengenai risiko kesehatan yang dihadapi oleh room attendant, para pengunjung yang melewati stand FSPM diajak untuk simulasi menata kasur hotel sendiri, dan waktu yang mereka butuhkan untuk menyelesaikan tugas tersebut dicatat. Para mahasiswa dan pengunjung memberikan testimoni, mengakui bahwa pekerjaan room attendant tidaklah mudah, terutama ketika mereka harus bekerja dengan target jumlah kamar yang sangat tinggi.
Peningkatan kesedaran kepada para pengunjung
Di Labuan Bajo, salah satu destinasi pariwisata utama Indonesia, FSPM meluncurkan inisiatif kampanye pada 22 November dengan menyelenggarakan sebuah kompetisi bagi pekerja hotel dan mahasiswa pariwisata sebagai calon tenaga kerja masa depan di industri perhotelan. FSPM menyampaikan pesan bahwa target kuota kamar membahayakan kesehatan dan keselamatan petugas kebersihan kamar. Dengan mengacu pada pengalaman dari berbagai inisiatif sebelumnya yang dijalankan oleh afiliasi IUF di seluruh dunia, room attendant yang mengikuti kompetisi tersebut, bersama para guru sekolah pariwisata, menegaskan bahwa penghormatan dan martabat yang lebih besar harus diberikan kepada pekerja housekeeping sebagai bentuk penghargaan atas pekerjaan mereka. Ditekankan pula bahwa Labuan Bajo, sebagai destinasi wisata super-premium, seharusnya juga menyediakan kondisi kerja yang super-premium bagi para pekerjanya.
Pengorganisiran pekerja hotel di destinasi wisata utama sangat penting untuk memastikan bahwa pembangunan pariwisata tidak hanya menguntungkan para wisatawan, tetapi juga masyarakat lokal dan para pekerjanya. Kamar yang bersih dan nyaman merupakan inti dari bisnis perhotelan, di mana para room attendant memainkan peran vital dalam memberikan pengalaman terbaik bagi para tamu.
FSPM menyerukan perbaikan kondisi kerja, termasuk penerapan perjanjian kerja yang adil, penghentian pencurian upah, serta penghapusan atau pengurangan target kuota kamar. Dengan mengakui nilai penting dari pekerjaan room attendant, industri perhotelan dapat mendorong terwujudnya pariwisata yang lebih aman dan berkeadilan bagi semua.
by IUF Asia/Pacific | Dec 17, 2025 | Campaigns, English language, Hotel & Tourism Sector, Our Union Our Power, Sustainable Tourism
In order to bring back and revive the IUF Global Housekeeping Campaign initiative in Indonesia, the Federation of Hotel, Restaurant, Plaza, Apartment, Catering and Tourism Workers’ Independent Union (FSPM) organized series of event in Yogyakarta and Labuan Bajo, to raise awareness of the valuable work carried out by room attendants.
On November 21-22, the FSPM introduce its first campaign in Yogyakarta. They coordinated a joint exhibition at a university to educate general public about the hard and skilled work performed by room attendants every day. While sharing information on the health risks faced by room attendants, people who passed FSPM booth were invited to make a bed themselves, and the time they took to complete the task was recorded. Students and passerby gave testimonials, acknowledging that the work of room attendant is not easy, especially when they are rushed to meet room quota expectation.
Awareness raising with passerby
In Labuan Bajo, one of Indonesia’s main tourism destinations, FSPM launched a campaign initiative on November 22 by organizing a competition for hotel workers and tourism students, as the future workforce of hospitality industry. FSPM conveyed a message that room quota targets put the health and safety of room attendants at risk. Drawing in experiences from previous initiatives carried out by IUF affiliates worldwide, experienced room attendant who participated in the competition, as well as school teachers, affirmed that more respect and dignity toward housekeepers should be shown to appreciate their work. It was emphasized that Labuan Bajo, as super-premium tourist destination, should also provide super-premium working condition for its workers.
Organizing hotel workers in key tourist destination is crucial to ensure that tourism development benefits not only visitors, but also local communities and its workers. Clean, comfortable rooms are at the heart of hospitality business, in which room attendants are playing a vital role in providing excellent experience for guests.
FSPM calls for improved working conditions, including fair employment contracts, end of wage theft and elimination or reduction of room quotas. By recognizing the valuable work of room attendants, the hospitality industry can promote a safer and just tourism for all.
by IUF Asia/Pacific | Apr 30, 2025 | Education & Training, Hotel & Tourism Sector, Our Union Our Power
The IUF Asia/Pacific conducted an organizing and building collective power training with IUF-affiliated Tourism Employees Association of Maldives [TEAM] members in the Maldives from April 24–26, 2025. The training was attended by 27 active union members and leaders, including migrant workers from Bangladesh, Sri Lanka, and Indonesia. The training was led by Brother Galih Tri Panjalu and Brother Rival Yunaldi from the IUF-affiliated Federation of Hotel, Restaurant, Plaza, Apartment, Catering and Tourism Workers’ Free Union [FSPM] in Indonesia.
The three-day training focused on organizing workers and strengthening collective power in resorts and villas operated by the Minor Group in the Maldives. The Minor Group operates nine resorts and villas in the Maldives, as well as major international restaurant chains such as Burger King, Dairy Queen, The Coffee Club, and The Pizza Company. Globally, the group manages 562 hotels in 66 countries and plans to expand to 848 hotels and resorts by 2027, including new developments in Japan and the United States.
TEAM presenting their workplace mapping including the current union density
The training included strategies for organizing union members across all nine properties and increasing union density. Workers in island resorts face unique challenges, as each resort is located on its own island, and workers typically live on the property for extended periods. This makes it difficult to reach workers and carry out union activities, requiring an effective communication and coordination strategy. One of the main demands of workers is two days off each week, so they can meet their families.
Brother Galih Pranjula, General Secretary of FSPM sharing their organizing strategies
Brother Galih and Bro. Rival shared FSPM’s experience organizing hotel workers and increasing union density through internal as well as external organizing, including workplace mapping, building contacts, anticipating and addressing workers’ responses, and maintaining a union database, planning and regular evaluation strategies.
TEAM General Secretary, Brother Mauroof
“All workers in Minor Group resorts have contributed to the company’s profits, since the first resort opened in 2006 —now it’s time for all the workers to organize and fight for their rights. The new Industrial Relation Act that unions fought for provides an opportunity to strengthen resort workers rights in the Maldives” added TEAM General Secretary, Brother Mauroof Zakir.
TEAM members discussing department wise union density and organizing strategies.
FSPM also shared their experience in drafting collective bargaining proposals and the bargaining process that ensure trade union and workers’ rights, which would result in the first ever Collective Bargaining Agreement in the Maldives under the new Industrial Relations Act, which came into effect in 2024.
The training resulted in an effective communication and co-ordination within the organizing teams at the resorts and campaign planning for an effective collective bargaining.
by IUF Asia/Pacific | Mar 8, 2025 | English language, Hotel & Tourism Sector, Our Union Our Power, Sustainable Tourism
On February 20-21, 2025, unions of hospitality and tourism workers across Asia and Pacific region met in Nadi, Fiji to discuss the important update and key issues around the sector. Focusing more on the challenges of island countries and to strengthen the trade unions in Pacific regions, the meeting brought together unions from Fiji, Vanuatu, Solomon Islands, Samoa, Japan, Hong Kong, Maldives, The Philippines, Malaysia and Indonesia.
The meeting began with the update on the current state of hospitality and tourism industry in Asia and Pacific region to provide the unions some insight on tourism trends and projection. The plans of major tourism operators in the region and relationship with international hotel chains like Accor was highlighted. This update is important for the unions to formulate their next campaign and organizing strategy.
Sister Asuka Sakurada from Service-Tourism Rengo explained about the current situation of hospitality and tourism workers in Japan.
The unions also shared the information and experience on the common challenges that they face. They learned from each other on how to respond on these challenges. One common thing about the unions is that they are all rebuilding their union post pandemic crisis. When talking about working situations at hospitality and tourism industry, unions agreed that combating precarious employment and unsafe working conditions as well as improving workers welfare should be priority. The important concept of union density was demonstrated to show the importance of being organized to strengthen union collective bargaining power.
Some challenges in tourism recovery and growth were discussed. Overtourism and labor shortages became the main topics that were talked about. Organizing through job skills training was said to be the solution to address issues of the lack of skilled workers in the industry and to introduce youth into the union. The need to transform the job in the industry to become a better job was discussed to attract more people to work in the sector to overcome workforce shortages.
The input from Regional Hotel & Tourism Workers’ Meeting will be incorporated in the planning for the 15th IUF Asia/Pacific Regional Conference in 2026.
The Global Housekeeping Campaign (GHC) was explained to participants as one of a tool to achieve a safe and decent working condition for all hospitality workers, especially housekeepers. Campaign on ‘room quota kills’ and several activities around it, including the making bed and towel folding competition was shared by National Union of Workers in Hotels, Restaurants and Allied Industries (NUHWRAIN) of The Philippines. It was agreed by the participants that housekeeper jobs are skilled, thus need to be compensated with decent wages and decent working conditions.
Furthermore, to promote the safety, wellbeing and dignity of hotel workers, the meeting recommended a policy to respect hotel workers that is applied for every participants/delegates in every IUF Asia/Pacific activity. The policy highlighted the importance of ending harassment towards hotel workers that are done through imposing unreasonable demands or malicious complaints that undermine their dignity.
Brother Michael Young from NUCHTIE described the challenges in organizing in island resort in term of geographical, financial and time.
Challenges and strategies in organizing in island resorts, especially in the private island one, were explained by the National Union of Hotel, Catering, and Tourism Employees (NUHCTIE) of Fiji and the Tourism Employees Association of Maldives (TEAM). It was highlighted that collective agreement articles that include accommodation and boat transfer is very important. Specific challenges on organizing foreign workers in a hotel or resort in a remote area was also a discussion as the union commit to combat exploitation of these workers due to their vulnerability.
As the Pacific unions shared about the uniqueness of tourism in their countries, concern over climate change and its impact on workers were highlighted. It was emphasized that the right of livelihood and health and safety of hospitality and tourism workers must be protected during climate crisis. Union should negotiate climate clauses in their collective bargaining agreement to reduce workers anxiety. Some important element such as union involvement, comprehensive information, education and recognition of green skills should be the attention.
Sister Tulia Wanemut from Vanuatu National Workers Union shared about the extreme weather events occur in her country due to climate change.
The meeting was concluded by the Federation of Hotel, Restaurant, Plaza, Apartment, Catering and Tourism Workers’ Free Union (FSPM) of Indonesia presentation on new organizing initiative in rebuilding membership, namely expanding into workers in informal economy, such as tour guide, souvenir sellers and tour driver. Through this sharing, participants learned that they can explore new strategies by organizing workers outside hotel and resorts.
As there is a need to recover to build better future, these unions of hospitality and tourism workers learn one thing in their struggle – there is nothing more important than having a union in the time of crisis.
Participants formed study circle to learn more about collective bargaining agreement, Global House Keeping Campaign (GHC), new organizing and campaign to stop harassment and abuse by customer.
by IUF Asia/Pacific | Oct 18, 2024 | Hotel & Tourism Sector, Our Union Our Power, Secure Jobs
Workers claiming their rights after nearly 20 years in insecure work arrangements were suspended at Ngurah Rai Airport in Bali. Fifty-one union members of the IUF-affiliated Federation of Hotel, Restaurant, Plaza, Apartment, Catering, and Tourism Workers’ Free Union (FSPM), employed by Angkasa Pura Supports Company at Ngurah Rai Airport, were intimidated, suspended and denied their trade union rights.
The workers first organized in 2021 when the company announced plans to lay off 360 workers, citing a decline in Bali’s tourism industry. They organized and formed a union, SPM PT. Angkasa Pura Supports Bali, joined FSPM, and fought against the layoffs. Following their successful organizing effort, management was forced to cancel the plan to lay off the 360 workers. In January 2022, management issued a decree designating them as “Project” Permanent Workers until December 2026.
However, their jobs were once again at risk. In May 2024, management announced a merger plan with another state-owned company subsidiary, which would have resulted in workers being reclassified as contract workers. The union organized protests and held meetings with management, ultimately succeeding in getting the plan cancelled. On July 12, 2024, the management officially cancelled the merger plans.
After nearly two decades of working under precarious conditions with insecure employment status, On July 22, 2024, the union sought clarification on the term “project” in the decree and demanded its removal. After many negotiation meetings and the management refusal to make them permanent, workers were forced to organize a strike from August 19-21, 2024.
On August 20, management, seeking to prevent another union victory, intimidated workers who went on strike. They suspended 51 union members and demanded they submit statements agreeing to cease union activities and accept a return to contract status as a consequence.
FSPM and IUF Asia/Pacific extend their full solidarity to the union fighting to secure permanent jobs
Four union leaders and members who refused to accept the suspension are fighting back with FSPM and have called for solidarity under the message “Our Strike is a Legal Strike.”
FSPM General Assembly on October 8-9, 2024 extended solidarity to workers fighting for secure jobs
