IUF Asia/Pacific

FSPM Gelar Aksi Protes Melawan PHK yang Tidak Adil di Genki Sushi Indonesia

by IUF Asia/Pacific | Jun 18, 2025 | Bahasa Indonesia, Food Service Workers, Freedom of Association, Secure Jobs

Anggota Federasi Serikat Pekerja Hotel, Restoran, Plaza, Apartemen, Katering, dan Pariwisata (FSPM) yang berafiliasi dengan IUF menggelar aksi unjuk rasa menuntut dipekerjakan kembalinya dua orang anggota serikat pekerja di jaringan restoran sushi ternama asal Jepang, Genki Sushi, di Indonesia.

Pengurus dan pendiri Serikat Pekerja Mandiri (SPM) Genki Sushi, Sister Diana dan Brother Ryan, diberhentikan secara tidak adil setelah pemegang hak waralaba jaringan restoran tersebut, PT Agung Mandiri Lestari, mengumumkan penutupan gerai pada awal Januari 2025. Dengan alasan efisiensi, perusahaan memberhentikan 4 pekerja tetap, yang semuanya merupakan anggota serikat, saat 3 pekerja lainnya yang bukan anggota serikat dipindahkan ke gerai lain.

Pemutusan hubungan kerja (PHK) terhadap empat anggota serikat tersebut semakin terasa tidak adil saat perusahaan menolak memberikan opsi kepada mereka untuk dimutasi di saat masih banyak gerai lain mengalami kekurangan staf. Perusahaan juga lebih memilih untuk merekrut karyawan baru daripada mempekerjakan kembali pekerja yang terampil dan berpengalaman ini.

Pada aksi protes terakhir yang dilakukan FSPM di tanggal 4 Juni, FSPM juga menyoroti pelanggaran yang dilakukan perusahaan terhadap ketentuan perlindungan sosial dan kesehatan dengan langsung menghentikan pembayaran iuran BPJS para pekerja, padahal belum ada keputusan pemutusan hubungan kerja yang mengikat. Hal ini menyebabkan istri salah satu pekerja yang diberhentikan tidak memiliki perlindungan kesehatan saat ia sedang hamil lima bulan dan memaksa dua anggota serikat pekerja untuk menerima pemutusan hubungan kerja sepihak tanpa pilihan lain.

Anggota FSPM berunjuk rasa di kantor pusat PT Agung Mandiri Lestari, anak perusahaan MAP Group yang juga merupakan pemegang hak waralaba Burger King, Starbucks, Subway dan beberapa merek restoran lain di Indonesia.

Terima Kasih Serikat: Anggota dan Pekerja Menyambut Kemenangan Serikat Pekerja dalam Mengamankan Lebih Banyak Pekerjaan Permanen di Burger King Indonesia

by IUF Asia/Pacific | May 8, 2025 | Bahasa Indonesia, Food Service Workers, Our Members, Our Union Our Power

Anggota serikat pekerja independen dan pekerja di restoran cepat saji terbesar yang mengkhususkan diri dalam burger panggang, Burger King, menyambut semakin banyaknya pekerjaan permanen di restoran mereka di Indonesia. Kemenangan ini merupakan hasil dari komitmen Serikat Pekerja Mandiri (SPM) Burger King, yang merupakan serikat pekerja anggota Federasi Serikat Pekerja Mandiri Hotel, Restoran, Plaza, Apartemen, Katering, dan Pariwisata (FSPM) yang berafiliasi dengan IUF, dalam mengampanyekan dan mengadvokasikan pekerjaan yang lebih baik dan layak di sektor tersebut.

Didirikan selama pandemi COVID-19 pada bulan Juli 2020, anggota serikat menyadari pentingnya pekerjaan mereka dalam memberi makan orang-orang selama masa pembatasan kegiatan masyarakat, sehingga membuat mereka menjadi pekerja esensial. Kenyataan tentang pentingnya pekerjaan dan keterampilan mereka yang tidak diimbangi dengan upah layak dan tempat kerja yang aman, mendorong mereka membentuk serikat pekerja untuk mulai memperjuangkan hak-hak.

Pendidikan dan pelatihan tentang hak-hak pekerja dan serikat pekerja untuk anggota serikat pekerja Burger King.

Banyaknya pekerjaan tidak tetap, baik harian maupun kontrak, membuat para pekerja mudah di-PHK. Seringkali pekerja restoran dan makanan cepat saji hidup dalam ketidakpastian sementara keluarga mereka bergantung sepenuhnya pada mereka. Seiring dengan pemahaman anggota tentang hak-hak mereka melalui pendidikan dan pelatihan yang diberikan oleh FSPM, serikat pekerja menantang sistem yang umum terjadi di sektor ini dan menjadikan perjuangan untuk pekerjaan permanen sebagai prioritas mereka.

Rapat serikat pekerja Burger King.

Melalui pekerjaan yang terjamin, pekerja dapat memperoleh akses lebih besar terhadap perlindungan kesehatan dan pekerjaan serta hak-hak lainnya seperti cuti hamil yang seharusnya menjadi hak setiap pekerja perempuan.

Pada tahun 2021, setahun setelah didirikan, serikat pekerja memperjuangkan dipekerjakan kembalinya 11 pekerja kontrak yang diputus hubungan kerjanya dengan alasan penjualan dan situasi pandemi. Negosiasi yang digagas serikat pekerja berhasil menghasilkan komitmen bersama dengan manajemen untuk mengembalikan 11 pekerja tersebut untuk bekerja dan bahkan diangkat menjadi pekerja tetap. Apalagi di masa krisis seperti itu, sulit dibayangkan bisa meraih kemenangan seperti ini jika tidak ada serikat pekerja.

Serikat pekerja di Burger King terus menunjukkan komitmen mereka dengan berkampanye untuk lebih banyak lagi pekerjaan permanen. Pada akhir tahun 2023, 20 pekerja harian diangkat menjadi pekerja permanen. Perjuangan serikat pekerja terus berlanjut karena manajemen jaringan makanan cepat saji yang diakui secara global tersebut setuju untuk memiliki satu suara dalam memperbaiki kondisi pekerja di restoran mereka. Kemenangan serikat pekerja lainnya untuk meminimalkan pemutusan hubungan kerja dengan menegosiasikan opsi bagi 4 pemimpin serikat pekerja untuk dipindahkan ke toko lain ketika terjadi penutupan toko pada tahun 2024 menjadi salah satu contohnya. Serikat pekerja semakin menunggu implementasi komitmen selanjutnya.

Serikat pekerja mencapai kesepakatan dengan manajemen.

Keberhasilan yang dicapai oleh serikat Burger King di Indonesia menunjukkan bahwa secara kolektif, melalui serikat, pekerjaan yang lebih baik yang mengarah pada masa depan yang cerah bagi pekerja restoran cepat saji adalah mungkin. Pekerjaan yang lebih baik di mana keterampilan mereka dihormati dan pentingnya mereka diakui.

Thank You Union: Members and Workers Welcome Trade Union Wins in Securing More Permanent Employment at Burger King Indonesia

by IUF Asia/Pacific | May 8, 2025 | English language, Food Service Workers, Our Members, Our Union Our Power

Members of the independent union and workers at one of largest fast-food restaurant specializing in flame-broiled burger, Burger King, are welcoming more and more secure employment at their restaurant in Indonesia. The wins are the result of Burger King union, who is a member union of IUF affiliated-Federation of Hotel, Restaurant, Plaza, Apartment, Catering, and Tourism Workers’ Free Union (FSPM), commitment in campaigning and advocating for a better and decent jobs in the sector.

Established during COVID-19 pandemic in July 2020, union members realized the importance of their job in keeping people fed during the public health restrictions, thus making them essential. The reality of their importance and skills are not compensated with decent wages and safe workplace, encouraged them form a union to begin advancing their rights.

Education and training on workers rights and trade unionism for Burger King union members.

The use of many precarious workers, in daily and contractual arrangements, making these workers being easily to be laid off. Often fast-food and restaurant workers live under uncertainty while their families are relying fully on them. As members understand about their rights through the education and training provided by FSPM, union is challenging the common system in the sector and making permanent employment as their priority.

Burger King union meeting.

Through secure employment, workers can gain more access to health and employment protection and other rights such as maternity leave that is supposed to be the rights of every women worker.

In 2021, the year after their establishment, union fought for the reinstatement of 11 contract workers whose employment were terminated using the reason of sales and pandemic situations. Negotiations initiated by the union had successfully led to a joint commitment with management to get these 11 workers back to work and appointed as permanent. Especially during that time of crisis, it was difficult to imagine to achieve this kind of win when there is no union.

The union at Burger King continuously showing their commitment by campaigning for more and more. In late 2023, another 20 daily workers secured their permanent employment. The union struggle continues as the management of the globally recognized fast-food chain agrees to have one voice to improve the situations of workers at their restaurant. Other union victory to minimize any termination by negotiating option for 4 union leaders to be transferred to another store when then were stores closures in 2024 become the example. More and more, the union is waiting for another implementation of the commitment.

Union secured an agreement with management.

The success achieved by the Burger King union in Indonesia demonstrates that collectively, through union, a better jobs that lead to a better future for fast-food restaurant workers is possible. A better job where their skills are respected and their importance is recognized.

IUF Asia/Pacific Regional Hotel & Tourism Workers’ Meeting 2025: Rebuilding Union Strength to Create Better Jobs

by IUF Asia/Pacific | Mar 8, 2025 | English language, Hotel & Tourism Sector, Our Union Our Power, Sustainable Tourism

On February 20-21, 2025, unions of hospitality and tourism workers across Asia and Pacific region met in Nadi, Fiji to discuss the important update and key issues around the sector. Focusing more on the challenges of island countries and to strengthen the trade unions in Pacific regions, the meeting brought together unions from Fiji, Vanuatu, Solomon Islands, Samoa, Japan, Hong Kong, Maldives, The Philippines, Malaysia and Indonesia.

The meeting began with the update on the current state of hospitality and tourism industry in Asia and Pacific region to provide the unions some insight on tourism trends and projection. The plans of major tourism operators in the region and relationship with international hotel chains like Accor was highlighted. This update is important for the unions to formulate their next campaign and organizing strategy.

Sister Asuka Sakurada from Service-Tourism Rengo explained about the current situation of hospitality and tourism workers in Japan.

The unions also shared the information and experience on the common challenges that they face. They learned from each other on how to respond on these challenges. One common thing about the unions is that they are all rebuilding their union post pandemic crisis. When talking about working situations at hospitality and tourism industry, unions agreed that combating precarious employment and unsafe working conditions as well as improving workers welfare should be priority. The important concept of union density was demonstrated to show the importance of being organized to strengthen union collective bargaining power.

Some challenges in tourism recovery and growth were discussed. Overtourism and labor shortages became the main topics that were talked about. Organizing through job skills training was said to be the solution to address issues of the lack of skilled workers in the industry and to introduce youth into the union. The need to transform the job in the industry to become a better job was discussed to attract more people to work in the sector to overcome workforce shortages.

The input from Regional Hotel & Tourism Workers’ Meeting will be incorporated in the planning for the 15th IUF Asia/Pacific Regional Conference in 2026.

The Global Housekeeping Campaign (GHC) was explained to participants as one of a tool to achieve a safe and decent working condition for all hospitality workers, especially housekeepers. Campaign on ‘room quota kills’ and several activities around it, including the making bed and towel folding competition was shared by National Union of Workers in Hotels, Restaurants and Allied Industries (NUHWRAIN) of The Philippines. It was agreed by the participants that housekeeper jobs are skilled, thus need to be compensated with decent wages and decent working conditions.

Furthermore, to promote the safety, wellbeing and dignity of hotel workers, the meeting recommended a policy to respect hotel workers that is applied for every participants/delegates in every IUF Asia/Pacific activity. The policy highlighted the importance of ending harassment towards hotel workers that are done through imposing unreasonable demands or malicious complaints that undermine their dignity.

Brother Michael Young from NUCHTIE described the challenges in organizing in island resort in term of geographical, financial and time.

Challenges and strategies in organizing in island resorts, especially in the private island one, were explained by the National Union of Hotel, Catering, and Tourism Employees (NUHCTIE) of Fiji and the Tourism Employees Association of Maldives (TEAM). It was highlighted that collective agreement articles that include accommodation and boat transfer is very important. Specific challenges on organizing foreign workers in a hotel or resort in a remote area was also a discussion as the union commit to combat exploitation of these workers due to their vulnerability.

As the Pacific unions shared about the uniqueness of tourism in their countries, concern over climate change and its impact on workers were highlighted. It was emphasized that the right of livelihood and health and safety of hospitality and tourism workers must be protected during climate crisis. Union should negotiate climate clauses in their collective bargaining agreement to reduce workers anxiety. Some important element such as union involvement, comprehensive information, education and recognition of green skills should be the attention.

Sister Tulia Wanemut from Vanuatu National Workers Union shared about the extreme weather events occur in her country due to climate change.

The meeting was concluded by the Federation of Hotel, Restaurant, Plaza, Apartment, Catering and Tourism Workers’ Free Union (FSPM) of Indonesia presentation on new organizing initiative in rebuilding membership, namely expanding into workers in informal economy, such as tour guide, souvenir sellers and tour driver. Through this sharing, participants learned that they can explore new strategies by organizing workers outside hotel and resorts.

As there is a need to recover to build better future, these unions of hospitality and tourism workers learn one thing in their struggle – there is nothing more important than having a union in the time of crisis.

Participants formed study circle to learn more about collective bargaining agreement, Global House Keeping Campaign (GHC), new organizing and campaign to stop harassment and abuse by customer.